What if Usps Cant Read Bar Code

Postal Employees

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TomCat

#i Posted : Th, June 4, 2022 2:51:42 PM(UTC)

TomCat

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I had one today. Scanned it twice, came up "invalid barcode". Keyed in the numbers (twice) still invalid barcode.
What is the process if this happens?
p.due south. I did evangelize the package, but I wrote the delivery accost and tracking number on a 3849 and brought that back to the office.
I told our clerk about information technology, she keyed in the numbers on her office scanner, and information technology took. She entered it as "Delivered to Agent".

I can explicate it to you, but I cannot understand information technology for you.

    alaskamailman

    #2 Posted : Thursday, June 4, 2022 5:33:19 PM(UTC)

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    Yous did the right thing. Or merely bring the package back

      boober

      #3 Posted : Thursday, June iv, 2022 five:42:05 PM(UTC)

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      Originally Posted by: alaskamailman Go to Quoted Post

      You did the right affair. Or just bring the package back

      That'south interesting, a few months ago or so on this forum someone else said the same thing.

      In my office though it's e'er deliver it even if it won't scan.

      I haven't had this sort of affair happen to me in a long long time, but if I did I'd scan it with my telephone and and so take a motion-picture show of information technology for support insurance.

        TomCat

        #4 Posted : Thursday, June 4, 2022 5:49:21 PM(UTC)

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        Originally Posted by: alaskamailman Go to Quoted Post

        You did the correct affair. Or just bring the package dorsum

        " Or only bring the bundle back."

        Yeah, that'south what I was told later.

        I can explain it to you, simply I cannot empathise it for you.

          stillstuckhere

          #5 Posted : Thursday, June iv, 2022 6:40:06 PM(UTC)

          stillstuckhere

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          Everyday I have at least 1-2 that won't scan and I have to manually enter. We have the older scanners(with the tag forth, maybe I will/won't sync to the scanner phones). If I manually enter information technology and it refuses, ordinarily on 2-3 time it will enquire you to confirm manually entered number and will accept it. I find if the article starts with a 9400 or 9405 number, it tin can be a 50/50 chance it volition need to exist manually entered(great organization).

          If it nonetheless won't accept transmission input, I do as you said, but we always deliver the parcel(s).

          Originally Posted past: thomaskent Go to Quoted Post

          I did deliver the parcel, but I wrote the commitment address and tracking number on a 3849 and brought that dorsum to the office.

          Human idea is so primitive it'southward looked upon as an infectious disease in some of the better galaxies. That kind of makes you proud, doesn't it? huh?---MIB

          thanks one user thanked stillstuckhere for this useful mail service.

          TomCat

          on 6/5/2015(UTC)

            121intheshade

            #6 Posted : Thursday, June iv, 2022 vii:08:09 PM(UTC)

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            Become those pretty much every day. UPS is a particularly mutual offender, as they like to cover upwards the bar code AND the number.

            My office used to nag about those as "missed scans", merely not then much on the by year. Always good to keep a 3849 with as much of the number and the engagement for awhile just to be safe.

            If you're going through Hell, keep going.

              Googlebutts

              #vii Posted : Friday, June 5, 2022 8:34:17 AM(UTC)

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              When it absolutely volition non scan, I write the number downwards and let my supervisor deal with it when I get back. Information technology'due south happened a number of times. Especially Christmas flavour

                ziggy29

                #eight Posted : Friday, June 5, 2022 9:51:05 AM(UTC)

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                Originally Posted by: 121intheshade Go to Quoted Post

                Go those pretty much every mean solar day. UPS is a especially common offender, as they like to comprehend up the bar code AND the number.

                When that happens I usually make a copy of the bar code that won't scan, and if my boss asks about a missed scan, I accept bear witness of what would not scan (and where the tracking number was either unreadable or said to exist invalid).

                As for UPS covering upwards our bar codes and tracking numbers, if you go to UPS.com and enter the UPS tracking number of a Surepost item, it volition too give yous the USPS tracking number. I've had to central in a few parcels that way. That said, this is more than practical for clerks in the function with computers than for carriers. And equally a clerk, when I do this for parcels that need to go out on the road (i.e. not to a PO Box) I write the USPS tracking number well-nigh the label at the fourth dimension of the AAU "scan" and then the carrier tin can key it in. Clerks who won't practice this for their carriers demand some reeducation, IMO.

                Edited by userFriday, June 5, 2022 11:27:15 AM(UTC) |Reason: Non specified

                  PostalCarrierBob

                  #nine Posted : Friday, June 5, 2022 five:04:29 PM(UTC)

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                  Originally Posted past: thomaskent Go to Quoted Post

                  I had one today. Scanned it twice, came upwardly "invalid barcode". Keyed in the numbers (twice) still invalid barcode.
                  What is the procedure if this happens?
                  p.s. I did deliver the bundle, but I wrote the delivery address and tracking number on a 3849 and brought that back to the role.
                  I told our clerk about it, she keyed in the numbers on her office scanner, and information technology took. She entered it as "Delivered to Agent".

                  I become one of those every once in awhile. Unlike what others have said, never bring it back.

                  What I exercise is take a moving picture of it with my jail cell telephone, and send it to my supervisor. If you lot tin't do that, write the numbers down, and explain to your supervisor what happened.

                    RuralMunky

                    #x Posted : Friday, June 5, 2022 7:thirteen:06 PM(UTC)

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                    Originally Posted by: PostalCarrierBob Go to Quoted Post

                    What I do is accept a moving picture of information technology with my cell phone, and send it to my supervisor. If yous tin't practise that, write the numbers down, and explain to your supervisor what happened.

                    This is what I do.

                      alaskamailman

                      #11 Posted : Friday, June 5, 2022 7:38:54 PM(UTC)

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                      I would non have a picture of someone's package. Could be a violation of privacy if on your personal phone.

                        John Henry

                        #12 Posted : Sat, June 6, 2022 half-dozen:09:29 PM(UTC)

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                        Originally Posted by: ziggy29 Go to Quoted Post

                        Originally Posted past: 121intheshade Go to Quoted Post

                        Get those pretty much every day. UPS is a especially common offender, equally they like to embrace upwardly the bar code AND the number.

                        When that happens I commonly brand a re-create of the bar code that won't scan, and if my boss asks about a missed scan, I take evidence of what would not scan (and where the tracking number was either unreadable or said to be invalid).

                        As for UPS covering upward our bar codes and tracking numbers, if you lot go to UPS.com and enter the UPS tracking number of a Surepost item, it will also give you the USPS tracking number. I've had to primal in a few parcels that fashion. That said, this is more than practical for clerks in the function with computers than for carriers. And every bit a clerk, when I do this for parcels that need to exit on the route (i.e. not to a PO Box) I write the USPS tracking number near the label at the time of the AAU "scan" so the carrier can key information technology in. Clerks who won't do this for their carriers need some reeducation, IMO.

                        I guess it depends upon your office size. If other routes go defaced bar codes at the same rate as me we are talking about 80 pieces when nosotros are already late hitting the streets and the service window is open up before what needs to be manually entered is identified.

                        Maybe its only me but the original MSP codes were cracked if people wanted to print their own earlier a quarter of the service had gotten MSP stickers so this seems similar a but fix. We all carry mini computers with live links, contact UPS and but scan Brown'south bar lawmaking and let the computer interpret it if they are going to proceed defacing the official USPS bar lawmaking because their reckoner doesn't give a rip nigh the USPS bar code and drops a sticker on information technology.

                        Edited by userSaturday, June 6, 2022 6:10:xi PM(UTC) |Reason: Non specified

                          ziggy29

                          #13 Posted : Saturday, June 6, 2022 6:16:55 PM(UTC)

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                          Originally Posted by: John Henry Go to Quoted Post

                          I gauge information technology depends upon your function size. If other routes get defaced bar codes at the same rate every bit me we are talking near 80 pieces when we are already late hit the streets and the service window is open earlier what needs to be manually entered is identified.

                          Probably and so. This is normally at a 4-60 minutes RMPO. In whatsoever consequence, like I said earlier, I'll usually make a copy of the bad barcode with illegible tracking number, and go on it but in case my supervisor asks about it.

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